Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

- Orders are processed within 5 - 20 business days.

- Orders are not processed or shipped on weekends or public holidays.

- During busy periods, processing may take slightly longer.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

We may also offer free shipping on qualifying orders during promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (where available) so you can track your package.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will do our best to resolve the issue as quickly as possible.